UK Express orders will be sent from our kit to yours via 'Royal Mail 24'. Orders placed before 1pm (GMT) Monday-Friday will typically be delivered next working day on this service. Please note this is not a guaranteed next day delivery service. During busy / sale periods, this may not always be achievable.
UK Standard orders will be sent from our kit to yours via 'Royal Mail 48'. Orders placed before 1pm (GMT) Monday-Friday will typically be delivered in 2-3 working days on this service.
Signed: Our cheaper shipping option. No tracking service, but your parcel will have proof of delivery with recipients signature.
Tracked: Our standard shipping option. Tracking number provided. Provide your email address and mobile number to have updates direct from Royal Mail. No proof of delivery, selected at customers risk. If selecting this option we strongly advise adding a note in the section provided for a "safe place" message for your delivery man/woman.
Tracked and Signed: Our premium shipping option (suggested). Tracking number provided. Provide your email address and mobile number to have updates direct from Royal Mail. Your parcel will have proof of delivery with recipients signature.
International orders weighing under 2kg will be sent via 'Royal Mail International' and have tracked and signed options made available to countries where these services are provided
International orders weighing over 2kg will typically be sent via 'DHL International'
* Whilst some orders have the option to be delivered via a first class/standard shipping service, please note that we would always advise to select the Tracked Option (where available). For parcels sent via a non-tracked service, we are sadly unable to offer any assistance to the location of your parcel in the event of a delayed or lost item. My Kit Co.™ bears no responsibility for any lost or delayed parcels sent via this service option.
Additional Details:
International Value is a tracked economy service that is a little slower
International Express is a tracked premium service that is a little quicker
TRACKING ADVICE
Where possible, we always provide an optional 'tracked' and/or 'tracked & signed' for service. Our advise is always to select the tracked & signed option to guarantee the safe delivery of your items and proof of delivery.
All Gift Cards will be delivered electronically to your email address
Shipping rates will vary according to selected country, order weight and delivery service selected/available
FREE SHIPPING (UK ONLY)
UK customers entitled to Free Shipping:
If theres a 'Free Shipping Friday', all order's between £0-£50 will be sent via 'UK Standard - Royal Mail 48'
£50-£100 will have their order sent via 'UK Standard - Royal Mail 48 - Tracked & Signed' providing their order weighs less than 5kg, or DHL (also tracked & signed) if above 5kg.
£100+ will have their order sent via 'UK Express - Royal Mail 24 - Tracked & Signed' providing their order weighs less than 5kg, or DHL (also tracked & signed) if above 5kg.
PRE-ORDERS
Please note, if you order other items in the same basket as a pre-ordered item, all items will be sent together. If you would like your non-pre-ordered items to arrive sooner, either place two separate orders, or contact us at customerservices@mykitco.uk to arrange an additional postal payment.
PUBLIC HOLIDAYS
Please note, UK public holidays will affect postage. Please note that Royal Mail 24/48 is only a reference to regular business hours
Example: Where there is a UK Bank Holiday Monday, should you order 1st Class/Express Delivery between 1pm Friday and 1pm Tuesday, your order should be with you Wednesday. Should you order Standard Delivery from 1pm Friday - 1pm Tuesday, your order should be with you Thursday.
MASTERCLASS TICKETS
Please note, no physical ticket will be posted. Please bring a print out of your confirmed transaction to the event. We will match this against the confirmed guest list for entry to the event.
BUSINESS DAYS
Please note, any reference to 'business days' is classed as Monday-Friday, excluding any public (UK or Internationally recognised) holiday.
